Reference

Legal clarity before you join

Our Legal page explains the terms that apply when you open an account, use the wallet, contact support or request changes to your records.

India account termsUPI record contextPrivacy request pathSupport contact route
0u42 Legal clarity before you join
CONTACT ROUTES

Legal help without confusion

If you have a legal question, start with the contact route that matches your issue.

Account terms help Ask us when a clause is unclear, your account status changes, or you need…
Privacy request desk Use this route to ask for a copy, correction or deletion check for personal…
Payment record support Contact us if a UPI, Paytm or PhonePe reference needs to be matched with…
ACCOUNT SAFETY

How we handle legal records

Legal handling works only when records are accurate, limited and easy to query. We keep account evidence, cookie choices, payment references and support messages in controlled systems, then…

Data we keep

We store account details you provide, sign-in activity, device markers, wallet actions and support messages.

Cookie choices

Cookies help keep your session active, remember basic preferences and detect unusual access.

Account security

We use verification steps when a request could expose personal records or change account access.

Record retention

Some records are kept while your account is active and for a further period required for disputes, audits or legal…

Requesting changes

You can ask us to correct details that are wrong or incomplete.

Who responds

Our support team routes legal, privacy and wallet-record questions to the people who can check them.

Legal answers for your account

These answers explain how the legal terms affect your account, records and contact choices. They are written for common India account situations, including wallet references, privacy requests and access rules tied to local law.

They apply when you create or use an account, sign in, contact support, manage wallet activity or ask us to handle your records. Access and eligibility depend on local law and are available where local law permits.

We may keep registration details, account access logs, device markers, cookie choices, support messages and wallet references. The purpose is to run your account, answer requests, handle disputes and meet legal duties.

Yes, you can contact support and ask for the account records we can lawfully share. We may verify your mobile number, email or recent account activity before releasing anything connected to you.

We use payment references to match wallet entries, investigate failed or delayed transactions and answer account queries. The payment app name is not a legal approval; it is only a transaction trail.

You can ask us to correct details that are inaccurate, such as contact fields or support records. For payment-related changes, send the transaction ID, date and time from UPI, Paytm or PhonePe.

Retention depends on the record type and the reason we need it. Account, wallet and support records may be kept for dispute handling, audit needs or legal duties, then removed or anonymised.

Use the support route on this page and describe the issue clearly. Include your registered contact detail, account event date and any payment reference so we can direct the matter correctly.